Online marketing is the best way to generate more patients to your chiropractic centre, if you do it correctly.
Many of your potential patients are online right now, and they are actively searching for services such as chiropractor near me, back pain treatment, shoulder pain treatment, neck pain treatment, and so on.
The best part is, online marketing is STILL much cheaper as compared to traditional marketing methods such as TV, radio, billboard, and magazines.
Online marketing is also more effective as you can specifically target people who need to see a chiropractor in your location.
In this article, we will share with you everything you need to know about driving new patients using online marketing.
Let’s get started.
Online Marketing for Chiropractors: 5 Chiropractor Marketing Strategies
1. Facebook Marketing
2. Google Ads
3. Google 3-Pack
5. Instagram Influencer
1: Facebook Marketing – Create an Irresistible Offer and Deliver Valuable Content
The first method is to have an irresistible offer to attract new patients to visit your centre
One of the most challenging components for any business is to acquire customers, but once you have acquired them, it’s easier to ask them to come back for recurring teeth cleaning and sell higher priced services.
Once you have decided on your irresistible offer, create a Facebook ad to target people in your location, with a radius of 5-10km range as we wouldn’t want to target people living too far away from your clinic.
Test, test, test: Run ads in 3-5 separate ad groups above and assess which group perform the best. You can then allocate a higher budget for future ads campaign.
Besides giving away irresistible offers, you can also create content on your Facebook page to keep the page active and build a brand for your clinic.
Create content that brings value to your patients. Some examples of content you can create:
- How to Prevent Back Pain in 5 Steps
- Morning Stretch Routine for Office Workers
- Recommended Sitting Posture to Prevent Neck Pain
Producing content to educate your target audience will establish yourself as the authority among chiropractors and your clinic will be the go-to centre whenever people are in need as they have already seen your centre multiple times and you will not be a total stranger.
This is an effective way to develop brand awareness without spending too much money on branding services.
In terms of content format, your content can be in the form of video or blog post.
Before we move on to the next strategy, there is one final component to ensure the Facebook marketing campaign runs successfully.
Retargeting is where you show your ad to someone who exits your website without contacting you or signing up for the irresistible offer.
We often require multiple touch points before making any purchase with businesses we are unfamiliar with.
Retargeting bridges this gap by helping you automatically follow up with the person and turn them into a client for your clinic.
This retargeting data can be captured by installing a pixel code on your website. Here is a guide from Facebook on the pixel installation.
You can also ask your website developer to install the pixel for you. It should take less than 10 minutes to get it up and running.
2: Google Ads – Get Patients Who Are Already Looking for A Chiropractor
While Facebook Marketing requires you to create an offer to attract patients, with Google Ads, you can get people who are already searching and looking for a chiropractor in their location.
For example, if they search “chiropractor in Kuala Lumpur”
Multiple chiropractors website in KL will show up on Google whenever someone types the search term “chiropractor in Kuala Lumpur”.
Google will then charge you for each click to your website. If no one clicks on the ad, you will not be charged and the ad will continue to be shown on Google until someone clicks on it.
Here are 3 settings you must get right on Google Ads to ensure your ads are shown to the right person:
Setting 1 – Location
In your AdWords campaign dashboard, go to “Location” and select your city to ensure ads are only shown to people searching near your clinic.
Setting 2 – Include Call Extension
Under “Ads & Extension”, add Call Extension to your ads and include your clinic’s phone number. This will enable people to call your clinic directly by clicking on the call extension.
Setting 3 – Add Sitelink Extension
Under “Ads & Extension”, add Sitelink Extension to your ads. Sitelink extension allows you to showcase different services in your ad to direct people to the services they are looking for.
For example, you can add services such as back pain, knee pain, and scoliosis in sitelink extension to help the user easily navigate to the relevant services page of your website.
If you follow all 3 of the settings above, you will observe higher quality clicks and increased number of patients for your clinic.
3: Google 3-Pack – Dominate Your Local Area And Appear As The Top 3 Chiropractors
With Google 3-Pack, you won’t need to pay Google for clicks as the 3-pack listing are not ads.
It’s vital for your chiropractic centre to appear as one of the clinic in the Google 3-Pack.
Follow this 10 steps process to rank in the Google 3-Pack:
Step 1: Claim Google My Business for your clinic. This will show Google that you are a real local business. Click on this link to claim your listing.
Step 2: Fill up your information – Business Name, address, phone number, opening hours:
Step 3: Verify your Google My Business and request a verification code. Here’s a guide from Google on how to do it.
Step 4: Embed the Google map on your homepage.
Step 5: Include keywords in your title tags, meta description, and Google My Business Page
Step 6: Setup social profiles and have a link back to your website. Here are the lists of social profiles to setup:
Step 7: Add citations from local directories such as Yelp, Foursquare, and Hotfrog. The key is to ensure consistency of your business name, address, and phone number across all citations to avoid confusing Google.
Step 9: Get Google Reviews from your patients.
Step 10: Outreach to local websites and write a guest post with a link back to your website.
While this may seem like a lot of work, the rewards of being in the Google 3-Pack meant you are getting patients in your local area without having to pay Google for ads fee.
4: SEO – Generate Free Traffic from Google
After Google AdWords and Google 3-Pack, you will see the top 10 results on Page One of Google.
An example of SEO results without ads:
These are considered free traffic (no payment made to Google) and can be done by optimizing your website with SEO.
In the long run, SEO will be the more cost-effective option as you are not required to spend money on ads and SEO will help to reduce your monthly marketing budget, while still driving patients to your clinic.
So what is the secret sauce for SEO?
Backlinks are like a vote from other websites to your website. The more high-quality backlinks you get from other websites, the higher the chance of your website being position on Page One of Google.
Follow this step by step backlinks guide and you won’t have a problem generating backlinks to your website for SEO.
Note: 75% of users never scroll past the first page of Google. So if you are not on the first page of Google, your chances of getting patients from SEO are slim.
5: Instagram – Use Influencers to Promote Your Chiropractic Centre
Instagram has grown in popularity over the years and mostly appealed to younger demographics in their 20s and 30s.
Search for local Instagram influencers in your area and sponsor them free chiropractic sessions or pay them money in exchange for one Instagram post.
To attract more patients, give the influencers a coupon code to share with his or her followers. For example, giving a 20% coupon code
If you have not tried using Instagram influencers, start by working with 5-10 influencers and give them different coupon codes for the campaign. You can then assess which influencers bring you the most patients and work with the influencer again in the future.
Influencer marketing works well as the influencers are like a close friend to their followers. And people will trust their close friend for recommendations.
Besides using influencer, you can also share photos of your services, before and after pictures and photos of doctors with patients. Keep your Instagram page active by posting at least once a week.
Chiropractor Marketing Bonus: Retarget Existing Patients
All 5 tips above are focused on driving new patients to your clinic.
Our bonus tip is to target patients who have already visited your clinic before and get them to come back through retargeting on Facebook.
Given that they are already your existing patients and have tried your services, it will be much easier to ask them to visit your clinic again.
To get started with retargeting, upload your targeted patients’ data (name, email, phone number) into Facebook Custom Audience and Facebook will populate the data.
Once the data is ready, run ads on Facebook to these group of existing patients.
Besides Facebook ads, you can also use email or phone call to remind existing patients to return.
We hope you have enjoyed reading this guide on online marketing for chiropractors. Implement these strategies and you will attract a continuous flow of patients to your clinic.